Autoplus Assist
Exclusive 24/7 roadside coverage for our customers.
Need a Tow or Jump Start?
0468 954 744Locked Out?
(08) 9370 2943Exclusive 24/7 Coverage for Our Customers
Autoplus Assist is our exclusive roadside assistance program, available 24 hours a day, 7 days a week, to customers who have serviced or repaired their vehicle with us in the past six months.
Whether your car won't start, you're locked out, or you need a tow, we're here to help with fast, reliable support — giving you peace of mind on the road.
Important: Autoplus Assist is only available to current Autoplus WA customers. Your vehicle must have been serviced or repaired with us in the last six months.
Not a customer yet? No problem — you're still welcome to have your vehicle towed to our workshop using your own roadside provider or ours (standard towing fees apply). If you choose to proceed with repairs through us, we may reimburse up to $175 of your tow cost (subject to approval). It's our way of saying thank you, and we'd love to welcome you into the Autoplus WA family.
What's Included
🚛 Roadside Towing – Up to 25km
We'll tow your car to your home or our workshop — free up to 25km. Can't arrange a tow? Use your own provider and submit a claim for up to $175 reimbursement under our policy.
⚡ Emergency Jump Start
Flat battery? We may be able to jump start your vehicle depending on location and vehicle type. Due to modern vehicle technology, jump starts may not always be possible — in these cases we recommend towing for a proper inspection. Limited to one per vehicle per year.
🔑 Emergency Lockout Assistance – Up to $175
Locked out? Contact A1 Locksmiths on (08) 9370 2943. Submit your invoice and bank details within 30 days for reimbursement up to $175.
🤝 Trusted Towing Partner
We work with On D Run Towing & Recovery — a local family-owned company offering 24/7 breakdown recovery and towing services across Perth and surrounding areas.
Quick Reference Guide
| Service | Details |
|---|---|
| Towing | Free up to 25km or $175 reimbursement. Breakdown only (not accident-related). |
| Jump Start | One per vehicle/year. May require towing if roadside start isn't safe. |
| Lockout | Up to $175 reimbursement; submit invoice and bank details within 30 days. |
| Towing Partner | On D Run Towing & Recovery – trusted, family-run, 24/7 towing provider. |
| Eligibility | Must have serviced vehicle at Autoplus WA in past 6 months. |
| Coverage | 6 months from last service. Renews with each service. |
| Assistance Line | 0468 954 744 |
| Locksmith Contact | A1 Locksmiths – (08) 9370 2943 |
Terms & Conditions
- Autoplus Assist is only available to Autoplus WA customers.
- Benefits apply only to the specific vehicle that was serviced or repaired. Benefits are non-transferable.
- Coverage is valid for 6 months from the date of service or repair. Renews with each service.
- Customers must notify Autoplus WA at the time of the incident to qualify for assistance or reimbursement.
- One tow per breakdown, up to 3 tows per year. Free towing is capped at 25km.
- Accident, smash, or collision towing is not included — this must be arranged through your insurance.
- Vehicles over 3.5t gross weight are not covered.
- Autoplus WA and its contractors are not liable for damage during towing unless caused by proven negligence.
Service Your Car, Get Covered
Every service at Autoplus WA includes 6 months of complimentary roadside assistance.